Vanmade® Neck Pillow

I recently ordered some cushions here. Admittedly, I was a bit late. All the competitors listed delivery times for custom-cut cushions that meant they probably wouldn't arrive until after I'd left for vacation. Somewhat worried, I called here and had a wonderfully pleasant conversation with customer support, who confirmed that the cushions would arrive before my trip and that she would add a note to my order. It only took a week (a similar order from a competitor listed three weeks for delivery), and I had the cushions in my hands. That took a lot of stress off my shoulders. Sitting on wood isn't exactly comfortable for extended periods. The first test run is already quite comfortable; now I'll really put them to the test on vacation. 6/5 stars for the support! Thank you so much!

We've been the proud owners of a Vanmade mattress for our VW T4 since the end of August and have never slept so well in our van as we have since then :) The ordering process beforehand was straightforward, and customer support responded to our questions very quickly and helpfully. Delivery was perfectly on time. In short: all promises were kept, and we definitely recommend Vanmade!

Great experience - fast delivery, top quality product

Just before our three-week test trip to Finland with our new van, I ordered multi-section mattresses with cutouts and back cushions. The mattresses arrived just in time. The fit, the fabric we chose, and the workmanship are all perfect. They feel absolutely fantastic. Highly recommended! 👍

I'm really very satisfied! 😊 My order was completed and shipped within 11 business days. Unfortunately, the zipper wasn't positioned correctly. However, customer service responded immediately and very efficiently, and as a gesture of goodwill, they made a new one for me and sent it again. The quality is truly excellent, and the customer service deserves a 10/10 from me! Very friendly, quick communication, and fast delivery. I'm completely satisfied and can absolutely recommend their service! ❤️

We compared several providers before choosing Vanmade and haven't regretted it. We ordered through their generator and received a response and sketch within a day. In less than two weeks, our cushions arrived. The fabric is exactly as we imagined. The cushions fit perfectly. The seams and covers are beautifully finished. Even though Vanmade is a few euros more expensive than some other companies, it's worth every penny. We experienced excellent and straightforward communication and fast, high-quality order processing. Highly recommended!

I needed a special size, everything worked out perfectly - the cover fits like a glove and the contact was very friendly.

I'm really happy for Beckmann (haha)

I bought new cushions for my van from Vanmade. From the initial phone consultation and ordering to the reliable delivery and even the holiday itself, everything went perfectly. Excellent fit and fantastic sleeping comfort. Thank you so much, Vanmade team!

From the time I placed my order to receiving the correct product, Vanmade took over nine weeks, causing me considerable frustration. The mattress quality is good, though not exceptional in my opinion. This is generally acceptable to me, as I paid the higher price primarily for the customization, not just the material. However, it was precisely this customization that caused the problem: Vanmade didn't manufacture my mattress according to my specifications and shipped it anyway. Even a simple visual inspection revealed that the delivered mattress didn't match my order. Mistakes happen. However, the fact that this clearly visible error wasn't noticed before shipping makes me question the quality control process for my order. I was promised a suitable replacement. However, this wasn't sent until after more than three weeks without any further response, when I contacted them again and set a final deadline before canceling the purchase. I needed the mattress sooner. In hindsight, I regret trusting Vanmade and not choosing a more affordable provider. The overall product quality is good. However, due to the faulty manufacturing, the very long overall delivery time, and what I consider inadequate communication, I unfortunately cannot recommend Vanmade to anyone who values ​​reliable service.

We ordered the Vanmade Original mattress, custom-made (17cm) in a 2-section folding version for our VW Bulli, and we're absolutely thrilled. The consultation at the trade fair in Stuttgart, the final design, the email communication, and the delivery all went smoothly, and we were able to sleep on the mattress for the first time in just a few days – it's incomparable! Ultimate comfort, a perfect fit down to the millimeter, easy to clean if it gets dirty, and robust – that's what a van mattress should be – THANK YOU! Even after the purchase, Vanmade provides support and assistance. If anything isn't quite right, Vanmade is there to help – TOP! We were so impressed that we've now also bought the pillows – we're excited to try them... :-) Best regards to Würzburg

We're very happy with the mattresses – we sleep well on them and the kids love using them to build forts in the caravan :) The customer service is also excellent!

Very friendly and competent contact, and the mattress lives up to its promises! The requested fast shipping also worked out perfectly. Thank you so much! 🙂 Absolutely recommended!!!

The fabric samples and excellent advice gave me a clear idea of ​​what I wanted. Communication was very friendly and the entire process was professional. Great company, great product... The trial sleep was a success!

Vanmade is my absolute recommendation. I deliberated for a long time about whether it was worth having a mattress custom-made. I felt very well advised throughout the decision-making process and am now very happy with the result. What's more, everything went incredibly fast: the mattress was delivered 10 days after ordering. Thank you for the excellent service and a fantastic product!

I had custom-made mattresses for my Hymer Grand Canyon S at vanmade – and honestly, I didn't expect the difference to be so noticeable. The bed geometry in the back of the Sprinter is quite complex – three mattresses, one of which is foldable, so essentially four pieces with intricate shapes. The original mattresses had to be sent to vanmade for this. But the result is simply outstanding: the new mattresses fit perfectly, as if they were designed exactly that way from the factory. What I'm really impressed with is the cover: pleasantly soft and truly cozy on top, robust and perfectly suited for camping on the bottom. This combination makes all the difference in everyday use. The cold foam core (firmness level 3) is a real winner for me – finally, no more tossing and turning, just lying down and feeling comfortable. Important: You actually have to lie on it; just testing it with your hand is completely misleading. A big thank you also to Carina and the team in Würzburg – the consultation was not only expert but also incredibly pleasant and personal. In addition, the communication was fast and reliable, which is anything but a given these days. I've now slept several nights on my new "mattress landscape"—and I actually wake up refreshed every morning. For me, it's a real improvement in my quality of life while traveling. Many thanks to the entire vanmade team—highly recommended!

We are absolutely thrilled with the mattress! It fits perfectly, is comfortable, and looks fantastic. Thank you so much for your excellent work.

After extensive research and much deliberation, I had my sleeping cushions custom-made by Vanmade. Vanmade made the best impression on me at the camping trade fair in Stuttgart. The advice I received was wonderfully calm, polite, and professional. Everything reflected the product I had envisioned and ultimately received: fabric samples, a user-friendly online configurator, prompt support, a final proof after order placement, and straightforward payment options. I received the product exactly as requested within a few days. I am completely satisfied, from the initial consultation to the final delivery, and can wholeheartedly recommend Vanmade. Thank you, Vanmade...you made my van!

Super fast shipping of our fabric samples and easy configuration of our caravan seat cushions.

We decided to have custom seat cushions made. There are so many options, so I decided to contact Vanmade for a consultation. What can I say? The advice was simply fantastic. After their excellent consultation, we ordered the cushions, waited eagerly for them to arrive, and then they were delivered. The quality is superb; we were absolutely thrilled, and then we tested them. That's when the advice proved to be really good, because they are incredibly comfortable, and we're already looking forward to our next vacation. I can highly recommend Vanmade, and we would definitely have them make something for us again. You're a great team!

We were looking for a new cushion set for our campervan and found exactly what we were looking for at Vanmade! We wanted a wedge shape for the backrest and slightly rounded front seat cushions. Their support was incredibly helpful and they implemented our wishes perfectly – we're absolutely delighted and would definitely order from Vanmade again.

Very reliable, easy to reach, and they try their best to adhere to the delivery schedule. Highly recommended! Thank you.

We ordered corduroy cushions for our campervan and are completely satisfied. The cactus color is really beautiful! We'll take some more photos when the weather is better 🙂

Vanmade has the best and most comfortable cushions 😍 We sleep incredibly well on the mattresses and they fit perfectly in our van. We highly recommend them.

Delivery: We ordered the goods on August 2nd. On August 26th, we received a notification that the goods had been delivered, but we hadn't received anything. After a phone call and email exchange with customer service, the initial response was that the goods had probably been sent to another customer. (Customer service is very friendly and helpful!). This statement was revised after internal clarification. We had actually been given an incorrect tracking number, which meant we were tracking another customer's shipment. The goods were finally delivered on September 5th. Delivery time was 5 weeks. Receipt of the goods: The cushions arrived vacuum-packed and perfectly clean – no manufacturing marks were visible. The dimensions are also excellent – ​​the three cushion sections (two of which are foldable) fit the sleeping surface perfectly. The cushions look great and feel high-quality. First night: After the first night, we found the cushions to be very hard and also experienced joint pain. We were confused and contacted customer support again. We suspected that the foam used wasn't the H2-soft type, but rather H3 or even H4. Customer support immediately clarified the matter with the manufacturer. Contrary to our assumption, we were assured that it was indeed the H2-hard foam. We were quite surprised to find that this foam is the "H2-soft" type, which is advertised on the website as being "focused on sleep." In our opinion, this is very misleading, as one expects a relatively soft cushion, but instead receives an extremely firm, hard one. It's fine for sitting. However, if you tend to be a softer sleeper, you'll wake up the next day or during the night with pain. Customer Support: We expressed our concerns to customer support, who immediately forwarded them to the team leader. We then received the very welcome news that Vanmade intends to resolve our issue. We were invited to try out three softer alternative pillows. Vanmade then sent us our favorite – free of charge! This truly demonstrated that customer satisfaction is their top priority! We hadn't expected such support and were very pleasantly surprised. The new pillows fit our covers perfectly and offer a significantly improved sleeping experience, which is exactly what we, as soft sleepers, are looking for. In conclusion: The pillows are well-made and visually appealing. After the first night on the cushions we initially ordered, we were very disappointed and thought: "We've purchased a very expensive product that doesn't fulfill its main purpose of providing a comfortable sleeping environment in our self-converted van." However, after a thorough exchange with customer support and the resulting solution—a new, softer cushion—we are absolutely thrilled and can highly recommend Vanmade! For those who prefer a softer sleeping surface and want to focus on sleeping, we would recommend choosing mattresses instead of cushions, even though the colorful selection of cushion covers can be very tempting.

I had very specific requirements – superb quality and advice. Everything was top-notch!

Fantastic mattress for my VW T3 Westfalia. A new mattress after 40 years! The difference in comfort is night and day. And I added a mattress topper for the sleeping surface. Truly wonderful for sleeping. And it was a perfect fit. Plus, the advice I received was excellent.

I ordered a mattress in July and I am super happy with it. Great!

I ordered and purchased the foam for my self-converted Citroen Jumper from Vanmade in spring 2024. After a few nights' accommodation, I can say it was a good decision to order from Vanmade. Excellent customer service! The foam is cut perfectly to the specified dimensions.

The best mattress for restful nights on the go! The perfect solution for our CUBE4LIFE camping modules, as they can be individually adapted to any setup. Highly recommended! :)

The best mattress for the van. Top product and top service. No more back pain in the van!

I sleep like a baby – and the team is great!

We've bought things here for our trips several times and have always been thrilled! This time we got new cushions. Perfectly made to measure and, as always, fantastic service and advice! A huge THANK YOU to the whole team!

The best mattress on the market for your camper. From cushions to premium mattresses plus toppers for ultimate sleeping comfort. Beautiful designs. We source all our custom-made products for our individual camper conversions through Vanmade. A fantastic team! Thank you for the great collaboration and your excellent service.

I'm very satisfied, it's really great, it fits perfectly, very good quality, unbeatable value for money, even the website for entering measurements is the best I've seen so far. Thank you very much, I'd gladly order again.

Highly competent and friendly advice! I'm extremely satisfied with the mattress - highly recommended!!

Excellent from the start. Super helpful service, quick responses to all questions and problems. The order arrived as promised. The mattress is wonderfully comfortable.