Service & contact
Still have questions? Find your answers here!
Not quite sure yet how to perfectly configure your Vanmade® topper? Here you’ll find quick answers to the most common questions.
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All Vanmade® products can be tested and tried out at our store in Würzburg. We are happy to advise you!
Address: Max-Mengeringhausen-Str. 21, 97084 Würzburg
Opening hours: Mon-Fri 9:00 a.m.- 6:30 p.m., Sat 9:00 a.m.- 4:00 p.m.
We offer numerous payment options. You can choose between prepayment (bank transfer), PayPal, credit card payment, invoice (Klarna) and several others – whichever is most convenient for you.
With the receipt of this e-mail it is confirmed that your mattress has been firmly scheduled for production. It will then be individually manufactured and shipped to you immediately upon completion. The delivery time depends on current production capacity.
Please check our online configurator first to see if your desired shape is available and can be configured. If this is not the case, you can create a drawing and send it to support@vanmade.de. We will then provide you with an initial non-binding quote.
Your measurements are manufactured with a tolerance of +/- 5 mm.