Service & Support
Noch Fragen? Hier findest du Antworten!
Du bist noch nicht ganz sicher, wie du deine Vanmade® Matratze perfekt konfigurierst? Hier gibt’s schnelle Antworten auf die häufigsten Fragen.
Please check our online configurator first to see if your desired shape is available and can be configured. If this is not the case, you can create a drawing and send it to support@vanmade.de. We will then provide you with an initial non-binding quote.
You can measure the radius of a mattress by determining the distance from the edge of the curve to the centre point (centre of rotation) of the radius.
We usually ship within 11-16 working days. Please allow a little more time during the peak season from March to August. Delivery by DHL is usually reliable within 1-3 working days throughout Germany.
Yes – we ship throughout Europe with DHL for €29.99 per two mattresses or upholstery items. Delivery to Switzerland is also possible without any problems. Here we ship DAP duty unpaid for €49.99 per two mattresses or upholstery items.
All Vanmade® products can be tested and tried out at our store in Würzburg. We are happy to advise you!
Address: Max-Mengeringhausen-Str. 21, 97084 Würzburg
Opening hours: Mon-Fri 9:00 a.m.- 6:30 p.m., Sat 9:00 a.m.- 4:00 p.m.