Data protection

Responsible for data processing is:

Vanmade GmbH
Max-Mengeringhausen-Straße 21
97084 Würzburg
Deutschland

+49 (0)931 7304 9120 Mail

We are delighted that You are visiting our website! Protecting Your personal data is very important to us. This privacy policy explains how we handle Your data when You visit our online shop at www.vanmade.de or use our services.

1. Controller

Vanmade GmbH
Max-Mengeringhausen-Straße 21
97084 Würzburg, Germany
Managing Director: Jan Beckmann
E-Mail: support@vanmade.de
Phone: +49 (0) 931 7304 9120

2. General Information

We process Your personal data only to the extent necessary to provide our website, services, and fulfill contractual obligations. Data processing is based on Art. 6 GDPR – depending on the purpose, this may be Your consent, contractual necessity, or legitimate interest.

3. Hosting & Security

Our website is hosted by Lucksmith in Germany. Server logs (IP address, date, time, browser type, OS) are stored temporarily for security and stability purposes and deleted after 14 days.

4. Cookies & Consent Management

We use our own cookie consent tool to manage Your preferences regarding cookies and tracking technologies. You can change Your settings anytime on our website. Legal basis: Art. 6 (1)(a) GDPR.

5. Data Collection

We collect personal data when You register, place an order, fill out a form, use our chat, or contact us. This includes name, address, email, phone, payment details, and custom order measurements. Data is used exclusively for processing Your order or inquiry.

6. Analytics & Tracking Tools

Google Tag Manager: Used to manage other analytics tools. No personal data is processed directly.

Google Analytics & Ads: Used to analyze user behavior and improve marketing. IP anonymization is active. Legal basis: Art. 6 (1)(a) GDPR.

Meta Pixel (Facebook & Instagram): Used to measure advertising effectiveness. Only active with prior consent. Legal basis: Art. 6 (1)(a) GDPR.

Matomo: Used for anonymized analytics hosted in the EU. IP addresses are anonymized immediately.

Hotjar: Used to analyze user interactions such as scrolling or clicks. Data is pseudonymized.

7. Communication & Newsletter

When You subscribe to our newsletter, we use Your email address to send updates and offers. You can unsubscribe at any time.

Contact Form & Chat: When You contact us via form or Aidbase Chatbot, we store Your data to process Your request. Legal basis: Art. 6 (1)(b) GDPR.

8. Payment Processing

Payments are processed via Mollie (for credit card, Klarna, prepayment) and PayPal. Please refer to their privacy policies for more details: Mollie and PayPal.

9. Shipping & ERP

Order and shipping processing is handled automatically via JTL. Shipping partners include DHL, Deutsche Post, UPS and GLS. The required data (name, address, phone) is transferred to these service providers.

10. Social Media & External Content

We maintain social media presences on Facebook, Instagram, YouTube, Pinterest and LinkedIn. When visiting our profiles, the privacy policies of each platform apply. Buttons on our website are only activated upon clicking.

Google Fonts: We use locally hosted Google Fonts. No data is transmitted to Google servers.

11. Data Subject Rights

You have the right to access, rectify, erase, restrict, and transfer Your data, as well as to object to processing (Art. 15–21 GDPR). You also have the right to lodge a complaint with the relevant data protection authority.

12. Data Protection Officer

Data Protection Officer: Jan Beckmann (internal)
E-Mail: support@vanmade.de

13. Changes to This Privacy Policy

We may update this policy to comply with new legal requirements or reflect changes in our services. The current version is always available on our website.